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Senior veterinarian treating injured dog


Everything you need to know about your existing Saga Pet Insurance policy

Renew your pet insurance with Saga

Thank you for insuring your pet with Saga. You'll receive your renewal invitation with your new price by post around three weeks before your renewal date.

What to check before you renew

It's important to review your cover to make sure it still meets your needs. You might want to consider whether:

There's no need to wait for your policy or renewal documents to arrive by post as they're available to view online as soon as they're prepared.

Simply head to MySaga to view your policy documents or check your renewal price.

Any questions about your cover?

If you have any questions about your renewal, or need to make a change to your policy, our friendly staff are happy to help.

0800 092 3123

Mon - Fri: 9:00am - 5:30pm
Saturday: 9:00am - 1:00pm

Visit MySaga

Pet insurance policy books

View or download the policy books that relate to your Saga Pet Insurance cover.

Change of address

Saga’s registered address has changed since some of these policy books were issued.

The old registered address was:
Saga Services Limited, Enbrook Park, Sandgate, Folkestone, Kent CT20 3SE.

As from 26 July 2023, the new registered address is:
Saga Services Limited, 3 Pancras Square, London N1C 4AG.

Pet Insurance

Pet insurance policy book (PDF, 425KB)

For policies with a cover start date on or after 26/07/2023.
View Download

Pet insurance policy book (PDF, 416KB)

For policies with a cover start date on or after 05/06/2023.
View Download

Pet insurance policy book (PDF, 408KB)

For policies with a cover start date on or after 09/09/2021.
View Download

Pet health guide

Pet health guide (PDF, 578KB)

View or download our pet health guide.
View Download

Making a pet insurance claim

Saga operates a straightforward and personal claims service, providing help and advice when you need it. All our advisers are based in the UK and you will get straight through to them when you call, which helps take some of the worry out of a stressful time.

How do I claim?

Please check your latest Policy Book and Schedule to make sure you are covered for the type of claim you want to make, then call us on the applicable number below, or send us a completed claim form to report your claim.

Who should I contact?


If you haven’t already, you can create a MySaga account to see your past quotes, current insurance policy documents, renewal notifications or manage holiday bookings.

As a Saga Pet Insurance customer, you can check your policy documents, view renewal invites when ready and update contact preferences in your MySaga account..

Getting started with MySaga

  1. Click the 'Visit MySaga' button.
  2. Enter the email address you gave us when you got a quote or bought something from Saga.
  3. Set up a password and follow the instructions to log in.
  4. You can now view your quotes and insurance documents or even manage your holiday bookings.
Visit MySaga
Senior woman cuddling with her cat while relaxing on the balcony at home

Pet health guide

We've put together a guide to help you better understand the health of your pet, so you can keep an eye out for any signs that they may need veterinary treatment. This comprehensive guide also includes information about vaccinations, neutering, grooming and exercise.

Download PDF

What else can we help with?