Skip to content
Back to Insurance
Go to insurance
Back to Insurance menu
Car insurance Existing car insurance customers
Car insurance guides
Motorhome insurance
Back to Insurance menu
Home insurance Existing home insurance customers
Home insurance guides
Landlord insurance Existing landlord insurance customers
Back to Insurance menu
Travel insurance
Existing travel insurance customers
Back to Insurance menu
Health insurance Existing customers
Switching provider
Compare healthplans
Back to Insurance menu
Pet insurance
Caravan insurance
SOS Personal alarm
Back to Holidays
Go to holidays
Back to Holidays menu
Europe
Africa
Asia
Australasia
North America
South America
Caribbean
Back to Holidays menu
Group Tours
Hotel Holidays
Tailor-Made Travel
Other holidays
Back to Holidays menu
Holiday offers
Back to Holidays menu
Planning your holiday
Book with confidence
Travelling with us
Back to Cruises
Go to Cruises
Back to Cruise menu
Ocean cruise destinations
River cruise destinations
Cruises from UK
Back to Cruise menu
Ocean cruises
River cruises
Back to Cruise menu
Our cruise ships
The Saga cruise experience
Why cruise with Saga?
Our river cruise ships
The river cruise experience
Why river cruise with Saga?
Back to Cruise menu
Our blogs
Ocean cruise blogs
Back to Cruise menu
Cruise offers
Back to Cruise menu
Travel updates
Book with confidence
FAQs
Back to Saga Money
Go to Saga Money
Back to Saga Money
Equity release
Here to help
Useful articles
Back to Saga Money
Savings products
Existing customers
Useful guides
Wider reading
Back to Saga Money
Legal services
Useful articles
Back to Saga Money
Mortgages
Useful guides and help
Wider reading
Back to Saga Money
Investing
Useful guides and help
Back to Saga Money
Money news
Useful articles
Wider reading
Back to Saga Magazine
Go to magazine
Back to Magazine
Saga Magazine
Mature woman in eyeglasses using smart phone in domestic kitchen
THE SAGA INSURANCE CLUB

CUSTOMER HUB

How can we help you today?

If you're a Saga Insurance customer, you've come to the right place.

Here you'll find everything you need to get the most out of your policy. Whether you're looking to make a claim, update your policy or simply want to see what's new with Saga Insurance.

Service your Saga policy

If you need to make a change, get in touch or whatever else – here's what to do:

View policy documents

Your policy documents are all saved online. You can access them by logging into MySaga.

If you are having difficulty accessing your MySaga account or any documents, chat with us online now.

Make changes to a policy

Car insurance

You can make the following changes to your Saga Car Insurance policy online via MySaga:

  • Change of vehicle
  • Use of vehicle
  • Voluntary excess
  • Mileage
  • Vehicle modifications
All other Saga insurance products

Our webchat team can make changes to your policy online:

  • chat with us online now.

Or our customer service team will be happy to help over the phone:

Change payment card or cancel automatic renewal

More than 30 days before your renewal date

You can change your payment details or cancel your automatic renewal online via MySaga.

Less than 30 days until your renewal date

Our webchat team can help online:

  • chat with us online now.

Or our customer service team will be happy to help over the phone:

Cancel a policy

If you want to cancel your Saga insurance policy, either:

  • chat with us online now.

Or, depending on which product you have, call:

Any refund or cancellation fee will depend on whether your policy has commenced or if you're cancelling within 14 days of your policy starting. Our customer service team will be able to discuss this in full when you contact us.

Latest news and features from Saga Insurance

Article

What is your car tax band?

Check which car tax band your vehicle falls into using our handy guide.

Article

Flat Insurance

Do you need buildings insurance for a leasehold flat? We explain how flat insurance works.

Article

Subsidence

Subsidence insurance protects against high costs of subsidence repair.

Article

Home insurance horror

How to avoid the nightmare of finding out your policy is invalid because of an unknowing breach of contract.

Ready to renew with Saga?

Thank you for insuring with Saga. You'll receive your renewal invitation with your new price by post around three weeks before your renewal date.

What to check before you renew

It's important to review your cover to make sure it still meets your needs. You might want to consider whether:

  • Your cover level is still right for you.
  • Your voluntary excess still suits your budget
  • You could benefit from reassessing your optional extras.

Select your insurance product

Car insurance

Renew online

If you need to discuss your car insurance renewal with a member of the team:

Home insurance

Renew online

If you need to discuss your home insurance renewal with a member of the team:

Annual multi-trip Travel insurance

Discuss your travel insurance renewal with a member of the team:

Health insurance

Discuss your health insurance renewal with a member of the team:

An RAC Mobile Mechanic fixing a vehicle on the driveway of their house.

£20 off for Saga customers

RAC Mobile Mechanics can make life easier for everyone and Saga insurance policyholders also get £20 off a service if you book using the links on this page. T&Cs apply.

Click through now to see prices and find an RAC mechanic who can come to you.

Book now

About your insurance

Take a deep dive into some of the features we offer that you may be unaware of. Get the most out of your Saga Insurance policy...

Mature man using mobile phone at the airport in the lounge area.
Delayed flight assistance

Saga Plus and Saga Standard Travel Insurance customers can enjoy some quiet time in one of more than 950 airport lounges if your flight Is delayed by one (Plus) or two (Standard) hours.

Register now
Close up of a woman's hand holding a car key next to the car door
Car key protection

Losing a pair of car keys can be hugely frustrating. Saga Plus Car Insurance includes Key Protection, but if you’re a Saga Select or Saga Standard customer, car key replacement cover is available as an optional extra.

Find out more
Mature adult man consulting with doctor using laptop
Saga GP Service

For Saga Health Insurance customers, the Saga GP Service offers unlimited access to telephone GP appointments – 24 hours a day, 365 days a year.

Saga GP service
Paper wasp nest on triangular roof siding
Saga Home Emergency

Get cover for home emergencies with a 24/7 emergency helpline, unlimited callouts and up to £2,000 per incident. Optionally include cover for your boiler & heating too.

Find out more
Close up of hands being held across a table
Saga Insurance Support Services

Everyone needs a bit of extra support from time to time. Things happen that can leave us feeling unsettled, such as money worries, relationship issues, bereavement or health concerns. We can help if you want us to.

Find out more

Explore Saga Insurance...

Senior couple hiking along a trail in a forest
Articles

Guides to insurance

Get to know all about our insurance and how you can make the most of your cover, whether that's for you car, home, health or holidays.

Close up of hands being held across a table
Support

Bereavement service

Our specialist team are here to help at this difficult time, by taking care of any insurance policies held with us. Contact us by form, phone or request a call back.

A happy couple getting ready to go hiking at the boot of their car
Product information

Existing car insurance customers

We've pulled all the useful links for existing customers into one place so you can quickly find what you're looking for.

Two middle-aged men sharing a joke in the kitchen
Product information

Existing home insurance customers

Need to check your home insurance policy documents, make a claim, change your policy details or contact us? Find everything you need here.

Two mature women walking together exploring an old town in Europe.
Product information

Existing travel insurance customers

Need to check your Saga Travel Insurance policy documents, make a claim, change your policy details or contact us? Find everything you need here.

An active mature woman smiling while wearing a bike helmet
Product information

Existing customers

If you already have Saga Health Insurance and need to check your documents, make a claim or change your details, visit our existing customers page.

A hole in a ceiling exposing pipework
Product information

Trace and access cover

Limit the damage caused by water leaks and burst pipes in your home.

Senior married couple coming from surfing
Product information

Leisure activities

We automatically include cover as standard for a range of popular leisure activities.