How can Saga support you?

About the Saga Support Services form

We want to make sure you're completely at ease when dealing with your insurance. If you think that it would improve things for you if we knew about certain aspects of life, please tell us.

Anything you tell us will not affect the cost of your insurance in any way – it will just mean we're more aware of your situation when you contact us or we contact you.

You can complete this form if you're the policyholder or are already listed on the policyholder's record as being someone they've allowed to discuss or handle their Saga insurance.

Policyholders can also use this form to let us know the name of someone they trust to discuss or manage their policy. A policyholder's representative can be anyone they know – a spouse, friend or family member.

You can use this form if you're named on a policyholder's financial lasting power of attorney (PoA). We might need more details from you, so it's probably best to call us or chat with us now.

Things you might want to tell us about

There's a wide range of things you might want to tell us about, such as:

  • a physical disability
  • a mental health condition including dementia
  • learning difficulties
  • English is not your first language
  • you're providing or receiving care
  • bereavement
  • hearing, sight or speech impairment
  • a stressful life event such as divorce or financial loss.

Use the form on this page to let us know of any circumstances you'd want us to be aware of. If the options provided on the form do not apply to your situation, or if you only need support temporarily, chat with us now.

About your personal information

The information you give us will be put on your record and stored on our secure systems. Where possible, we will share your details with our marketing departments in order to provide the best experience possible. This will not affect any marketing preferences you have already told us about.

We may share the information you give us across the Saga Group and, where required, with companies dealing with any claims you make. This is so they can treat you with the same consideration we do.

We will never pass on your details to other companies for marketing purposes.

You can read our privacy policy that explains how we protect your personal data.

We can remove the Saga Insurance Support Services information from your file whenever you want us to. Contact us or chat with us now.

Saga Insurance support services form

All fields are required unless states as optional

Are you completing this form on behalf of someone else?
Please select either 'yes' or 'no'
If you, the policyholder, have not given us the name of a trusted representative before, would you like to do so now? (optional)

If you have answered yes to either of the questions above, please provide the trusted representative's details:

Trusted representative's details

Trusted representative's details

All fields are required unless states as optional

Title (optional)
Relationship to policyholder (optional)

Policyholder details

Policyholder details

Please complete the policyholder details:

All fields are required unless states as optional

Title
Please select a title
Please enter first name
Please enter surname
Or
Address Line 1 is missing
Town is missing
Postcode is missing
Postcode is invalid
Please enter a valid email address
Please enter a valid phone number

Tell us the best way to get in touch

Tell us the best way to get in touch

All fields are required unless states as optional

Would you/the policyholder prefer us to send emails instead of calling by phone where possible? If yes, please select the most applicable reason (optional)

If the answer is 'yes', the following questions about phone calls do not need answers.

About phone calls

About phone calls

All fields are required unless states as optional

Would you/the policyholder like us to speak louder? If yes, please select the most applicable reason (optional)
Would you/the policyholder like us to speak slowly? If yes, please select the most applicable reason (optional)
Would you/the policyholder like us to provide additional explanations when we're talking to you about your policy or claim? If yes, please select the most applicable reason (optional)

When we send policy documents

When we send policy documents

All fields are required unless states as optional

Choose one of the formats below if you/the policyholder want to receive documents in either large print or braille. (optional)

If you choose to get large print, braille or audio documents, all your future policy paperwork will be sent in that format. You can change this preference at any time.